Terms & Conditions

1. Company Information

El-Dahshan Coffee is an Egyptian brand specialized in roasting, grinding, and supplying premium-quality coffee for the local and export markets. The website is operated by Double Dose Group.

2. Use of the Website

• You agree not to misuse the website or engage in any unlawful or unauthorized activity.
• We reserve the right to update, modify, suspend, or discontinue any part of the website at any time without prior notice.

3. Orders & Payments

• All orders are subject to product availability.
• Once an order is placed, you will receive a confirmation via email or phone.
• Payment methods available include: Cash on Delivery (COD), bank transfer, or electronic payment.
• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

• We aim to process and deliver orders promptly within the agreed time frame.
• Shipping fees may vary based on your location and the size of the order.
• Delays may occur due to unforeseen circumstances, but we will do our best to keep you informed.

5. Returns & Refunds

• Due to the nature of our products (coffee and food-related items), returns are only accepted in cases of incorrect or damaged items upon delivery.
• Refunds or replacements will be processed after reviewing the returned product.
• To request a return, please contact us within 24 hours of receiving your order.

6. Product Information

• We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, and prices.
• However, minor variations in packaging or appearance may occur.

7. Privacy & Data Protection

• Your personal information is handled with care and used only for order processing, communication, and improving your experience.
• We do not sell or share your data with third parties without your consent.

8. Intellectual Property

All content on this website, including logos, text, images, and product names, is the property of El-Dahshan Coffee and may not be used or reproduced without prior written permission.

9. Changes to Terms & Conditions

We reserve the right to update these terms and conditions at any time. Continued use of the website constitutes your acceptance of any changes.

10. Contact Us

If you have any questions about these terms or any other aspect of our service, please contact us at: